Builders & Flows

Usability testing cycle

Public

A tight moderated-testing loop to de-risk a flow before build.

Shun Leeby Shun LeePublished 25 Jul 2026, 02:02 · 13 views
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How this workflow works

Plan

NotionTest plan

Tasks, success criteria, and the exact questions to ask, written down before recruiting starts so the session doesn't drift into a generic chat.

Recruit

UserTestingRecruit panel

A panel matched to the target segment, screened and scheduled — five is usually enough to see the pattern repeat.

Test

LookbackModerated sessions

Live, moderated runs through the prototype — watching where people hesitate matters as much as what they say afterward.

Analyze

DovetailAnalyze(animated)

The AI transcribes every session and surfaces likely highlight moments; a human still decides what actually counts as a finding.

Report

LoomFindings reel

A five-minute cut of the sharpest moments, stitched together so stakeholders feel the problem instead of just reading about it in a report.

Questions

Ask about the reasoning, not just the tools. The author gets notified here.

No questions yet.