DesignOps operating rhythm

Airtable — Request triage

Every incoming design request lands in one queue and gets triaged against team capacity before it's promised to anyone.

Airtable — Capacity planning

Who's staffed on what, updated weekly, so a new request gets a realistic timeline instead of an optimistic guess.

FigJam — Org-wide critique

A recurring cross-team critique session, open to any designer with work in progress — feedback from outside your own pod, on purpose.

Amplitude — Design health metrics

Cycle time, rework rate, review turnaround — the numbers that tell you whether the design org is actually getting faster, not just busier.

Slack — Ops comms

The weekly digest — what shipped, what's blocked, what changed in process — so nobody in a 40-person design org finds out by accident.